About Us

Caritas Infinity Teens

Cyber Youth Support Team

We were born in the cyber
the cyber brings us closer, but it can also make us feel further apart.

Here, we can see people’s joys and sorrows, and look into the relationships and stories between us. Maybe the internet makes you care more about everything around you, or maybe it makes you feel cold and distant. Slowly, is the line between our online and offline selves becoming blurry?

We are a group of social workers navigating the online world, caring about everyone, both on and off screen, and wanting to understand the needs of those who haven’t been reached.

Because we believe…

Every young person deserves to be cared for, and every need deserves to be taken seriously.

I hope we can meet properly here.

Explore together, create together.

Become the person you want to be.

Objective

01
01

Strengthen the online & offline social network, life satisfaction and emotional health of youths

02
02

In order to respond to youths’ developmental needs, assist in developing youths’ interests and potentials, and enhance self- confidence and sense of ability

03
03

Provide more comprehensive and appropriate services through the integration of online & offline services

04
04

Provide advanced service quality and more diversity services through cross-sector collaboration.

Service Target

  • Adolescents aged 6-24 who are active online and have significant developmental needs
  • Adolescents who share online that they are facing life challenges, emotional distress, social isolation, or cyberbullying.

service time

Monday
Tudeday

10:00am – 6:00pm

Wednesday
Thursday

2:00pm – 10:00pm

Friday
Saturaday

6:00pm – 2:00am

Sunday and
Public Holiday

Closed

Application Service

  • Online Outreach
  • Online Counselling Service
  • Groupwork Service and Programme Activity
  • Referral Services to relevant mainstream services
  • School Services (Talk and Workshop for Students and Parents)
  • Professional Training For Social Workers and Teachers
  • Public Education
  • Hotline Service (WhatsApp: 9377 3666) During Operating Hours”

Fees & Charges

  • Counselling Service is free
  • Fee-charging depends on the type of service such as programme, outdoor activities and workshops

Withdrawal from Service

  • Service users can withdraw from the service at her/his own will and notify us the wish to withdraw from the service through WhatsApp, Email or Letter.

Service Info & Materials

  • Agency Annual Report
  • Service Unit Quarterly Statistics
  • Service Unit Annual Progress Report
  • Service Unit “Service Quality Standards” (SQS) Documents

If you would like to review or enquire about the above documents, please feel free to approach our center staff.

For any inquiries or comments, please contact us at ycsteens@caritassws.org.hk.